Overlook strives to make it as easy as possible for our valued student residents to get information and easily communicate with us. After all, you have lots of stuff going on! Get the support and answers you need right here through our FAQs and online portal where you can request maintenance service, pay your monthly installment, find out what’s happening in the community, and more. This is student living simplified.
All incoming residents must satisfy one of Tailwind Management’s three Move-In Qualification Standards, which must be completed within seven days after signing the lease contract. The three options are:
If there is an emergency maintenance issue such as a fire, water leak, or other safety related matter, please call our office right away at 000-000-0000. If the issue is not an emergency, you may submit a maintenance request through the Resident Portal.
If you have a safety related emergency requiring immediate assistance, call 911. For all other after-hours maintenance emergencies, please contact us at 000-000-0000 option 9. When prompted, please leave your name, telephone number, unit number, and a detailed description of the emergency and our on-call team member will return your call in a timely manner.
All residents are required to have $100k property damage liability coverage or a property damage liability waiver (PDLW). The monthly fee for a PDLW is $15 in addition to your monthly installment or you can opt out of PDLW if you have an approved insurance policy that meets our requirements by submitting it via tailwind.confirminsurance.com.
Under your Lease, you are automatically enrolled in the Personal Contents Insurance Plan (CIP) for $6.50/month. The CIP coverage is for certain damage to your personal property. Participation in the CIP is voluntary, and you may opt out at any time. If you do not wish to participate, you will need to fill out and sign a separate “Contents Insurance Plan – Opt Out Form” and email it to [email protected].
At Overlook, we lease by the bedroom. In an individual lease, you are only responsible for the payment of your bedroom space. All roommates will split shared utilities and be responsible jointly for the common areas.
We have a lease contract that begins on a specific date and ends on a specific date. The lease contract is divided into 12 equal installments for your convenience.
The standard term is {{August 12 to July 31}} with payments made in 12 equal installments.
Your monthly installment is paid online through your Resident Portal. You may set up re-occurring payments, automatic withdrawals, or make a one-time payment with an e-check, credit, or debit card. Please speak to your site manager if you have any questions.
Your monthly installment is due on the 1st of each month and is considered late if not received by close of business on the 3rd. If the installment is not paid by the 3rd a late fee will be added to your account.
Pets may be allowed here at Overlook upon approval. If approved, two dogs/cats are allowed per apartment. Pets must be registered before they may reside in the apartment. The owner must pay a non-refundable pet fee of $350 per pet. There is a monthly pet installment of $25 per pet. Please inquire with the office if you would like to bring your furry friend with you.
You only pay for cats or dogs. Any pet, however, must still be registered and approved by management prior to living in the unit.
We do not provide any lease break or buy-out options. However, residents might be able to relet the bedroom to a new resident, provided they meet the criteria and execute a lease agreement. Please contact your site manager with any questions.
Each apartment will receive a mailbox key. The mail will be sorted and delivered via USPS to the designated mailbox. Packages will be delivered to the leasing office. When you have a package, you will get a text message and will just need to bring an ID to the leasing office to sign for your package.
Internet is included in your rent. You will be charged your electricity based off usage, and there is a flat $15 trash fee as well for our valet trash service.
You can request your own roommate(s), or you can apply on your own and we can match you with other residents based on your preferences. Applicants answer a short list of lifestyle questions to help in the matching process. Please note that availability is on a first come, first serve basis To be placed with requested roommates, all individuals must have a fully signed & qualified lease prior to roommate matching assignments beginning.
Prior to your move-in day:
Move in day:
Please monitor your email on file as our staff will provide periodic updates during the days and months leading up to move-out day.
Overlook is located on Oak Tree Ave, just off of Classen Blvd, and less than half a mile from campus!
Overlook is just south of OU’s campus, approximately 0.3 miles away!
You can schedule a tour by clicking on the “Book Tour” option in our chatbot or by scheduling a tour via this link: Book Tour
We have a parking lot that surrounds the property at no extra charge!
You are able to remove the furniture from your unit and store it yourself, but will be charged if it is not returned to the unit at move-out!
We do not currently have a shuttle that runs to campus.
We rent to anyone that is able to meet our qualifications!
Your mailing address will be provided ahead of move-in day, following your unit assignment. Please monitor your email leading up to move-in day for your mailing address.
Painting on the walls is not allowed, but we still welcome you making the space your own! Hanging on the walls is completely acceptable and damage charges will be assessed after your move-out for anything larger than a thumbtack sized hole.
We do not charge a security deposit at Overlook!
There is a $150 administrative fee at the time of move-in.
Please visit our Career Opportunities website and fill out an application.
Please reach out to Farrah Falcone, Marketing Manager at Tailwind Group, with inquiries.
Please contact Dylan Gregory, Brand Experience Manager at Tailwind Group, with inquiries.
Please contact Dylan Gregory, Brand Experience Manager at Tailwind Group, with inquiries.